Forum Discussion

Copper Contributor

Aug 21, 2023

Mobile app protection policy question

I have enforced the Outlook pin requirement with it to lock after 120 mins of idle on all mobile devices. Is there a way to make a policy to allow the device to continue to check for emails and use d...

Mobile app protection

rahuljindal

Bronze Contributor

Aug 21, 2023

Try this https://learn.microsoft.com/en-us/azure/active-directory/reports-monitoring/concept-all-sign-ins

EdgeITGuy

Copper Contributor

Aug 28, 2023

I didn't find any part of this article helpful for my question.

EdgeITGuy
Copper Contributor
Nov 06, 2023
I disabled it for now, not had the time to troubleshoot.
Ebuke_Okwese
Brass Contributor
Aug 28, 2023
Can you provide a screenshot of what your app protection policy settings? And how many devices is this issue present on?

My best guess is that it's related to how that user configured notifications on their device.
It could be something as simple as they have cellular access off for Outlook so it only works on Wi-Fi; iOS/iPadOS is very aggressive in killing background Wi-Fi usage.