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wsv's avatar
wsv
Copper Contributor
Feb 05, 2025

Missing local users menu in Devices [admin]

Hello!

Expected:

Under device > (specific device) > Manage, I expect to see a whole menu like "local administrator password recovery".

Like this picture

 

Current:

However, I only see "Properties" under manage, missing all the rest.

Using https://intune.microsoft.com/

I'm a superadmin of this Intune.

Anyone knows where I can find those?


Thank you!

 

  • Ankido's avatar
    Ankido
    Iron Contributor

    Hello Wsv,

    Here’s how you can find the local administrator in Intune:  

    1. Sign in to the Microsoft Intune admin center.  
      2. Go to Devices > Windows.  
      3. Click on the Windows device you want to retrieve the local administrator password for and select Local admin password**.  
      4. Click View local admin password.  

    Feel free to reach out if you have any further questions!

  • JeffGilbert's avatar
    JeffGilbert
    Copper Contributor

    Your first image is from the Azure portal and looks as expected. Your second image is from the Intune Admin Center and also looks as expected. The Local admin password section is under Monitor for the device (about 3 items below the bottom of your screenshot). Hope that helps!

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