Forum Discussion
Raginho
Oct 31, 2022Copper Contributor
Your message couldn't be delivered because the recipient's email server (outside Office 365) suspect
Hi, issue has lasted for months already. First i thought issue was on gmail side (when i tried to reply to emails which were sent from @gmail.com) , but now i discovered that i can`t reply to 90%...
Davidmc1984
Nov 06, 2022Copper Contributor
I have been having the exact same issue since about last week and there is no-way I have been added to any spam list as I rarely ever send emails, this started when I tried to reply to an agency who is helping me move house, it wouldnt le me email him and now i realized i can barely email anyone, not even my dad. My email address has become useless now
Raginho
Nov 07, 2022Copper Contributor
I wonder who can help me and Davidmc1984 here.. or what is really the explanation here.
I almost feel that someone is trying to hijack my mail address (so that I would abandon it ..)
I almost feel that someone is trying to hijack my mail address (so that I would abandon it ..)
- DeletedDec 08, 2022
I understand, I am not a Microsoft employee, but I see that your username -> is not your real name, and the spam filter automatically blocks - of course, currently the blocking rules are a priority due to threats.
Please let me know what you think?
of course the other user has the name "Verified" also I think it is inappropriate , and this could be the cause of the problem?
- RaginhoDec 08, 2022Copper ContributorHi,
for what it`s worth, I am also still having the issue and MS tech support is not helping at all. I`ve tried to "contact them" - it`s all about just automated steps- "did you try this, did you try that" - there is no real human I could try to contact and ask for help, is there?
Really frustrating situation. - DeletedDec 07, 2022
- dad10antDec 07, 2022Copper Contributordo these setting matter if i am only checking my email from the web?
one additional thought. I went to mexico a couple months back (just before this was an issue) and tried to check my hotmail from my phone. I had an issue doing that. I could not use the "mail" app on my cell phone, so used the web browser interface and was able to check my email. Do you believe trying to access this hotmail email from mexico has created a security flag on their end? If so, any recommendations to change? - DeletedDec 07, 2022
- dad10antDec 07, 2022Copper ContributorDeleted
have waited 48 hours. still cannot reply or frwd emails. Weird that i can send and receive emails. - dad10antDec 05, 2022Copper ContributorDeleted
thank you following up. Will continue to try for next 48 hours. - DeletedDec 05, 2022
dad10ant You have to wait, it can take up to 48 hours.
- dad10antDec 05, 2022Copper Contributor
Deleted
I used a link above to delist the ip.. however, it doesnt seem to have done anything as i still have the issue. - DeletedDec 05, 2022
Hi dad10ant
This discussion confirms that the IP is blocked:
Email non-delivery reports and SMTP errors in Exchange Online | Microsoft Learn
- dad10antDec 05, 2022Copper Contributor
Deleted
I have this same issue. Started a couple months ago (after 10+ years of using hotmail)
I am using a web browser to access my hotmail. I can still send and receive emails.... However, I if I reply or forward an email it is not delivered because the server thinks that I am spam.
email address removed for privacy reasons sends me an email... "Delivery has failed to these recipients or groups: Your message couldn't be delivered because the recipient's email server (outside Office 365) suspected that your message was spam. "
This is a personal email account that is not used for business. I do not send out more than 10-15 emails a day (and usually much less) from this account. I can send an email to myself... forward that email to myself, and reply to myself.
- DeletedNov 16, 2022
unfortunately, I have no experience in this and probably incorrectly filled out the form or skipped some step, e.g. pasting information about the error you received, but it can not be continued in the public forum.
", you can request an escalation below."
- RaginhoNov 16, 2022Copper ContributorHi again,
found my IP using google, thx.
Then tried to perform this-delist process, it canĀ“t be done.
I received confirmation email, but when i tried to proceed with delisting, i received following msg: The request to delist IP address 141.192.xxx.x has been denied. If you believe that you're receiving this message in error, you can request an escalation below. - DeletedNov 16, 2022
- RaginhoNov 16, 2022Copper ContributorHi,
but i can`t fill out the form, because error message i received is not the same as was described in this de-list ip tutorial video. More precicely, error msg I received didnt contain IP address and how can i fill out the form without Ip address?! - DeletedNov 14, 2022
In that case, it is not Microsoft blocking, please check the DNS lists, but I will not share the link, only general information.
- RaginhoNov 14, 2022Copper ContributorHi,
but my issue has nothing to do with it, as in most of the cases I`m trying to send email outside Office365..
"If you're trying to send mail to an Office 365 recipient and the mail has been rejected because of your sending IP address, follow these steps to submit a delisting request." - DeletedNov 13, 2022
Please you can fill out the form, it will definitely be a step that will clarify whether you are on the list of blocked senders, but you will not receive a response immediately it may take a while.
Delist IP - Delist IP (office.com)
- RaginhoNov 11, 2022Copper ContributorHow should I contact MS tech support? Through which channels?
Thx,
Ragnar - DeletedNov 07, 2022
Delist IP - Delist IP (office.com)
Only Microsoft technical support is appropriate, the MTC public forum is not Microsoft technical support.