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John Tsalamandris's avatar
John Tsalamandris
Brass Contributor
Jan 25, 2017
Solved

Planner group email address blocks external emails

We have a Planner group with its own email address xxxxx@xxxx.onmicrosoft.com   However when you send an email from an outside email provider like gmail, the email bounces back with an undeliverabl...
microsoft 365 groups
Microsoft Planner
  • jcgonzalezmartin's avatar
    jcgonzalezmartin
    Jan 25, 2017
    Or you can just simply edit the group and check the setting of allowing people outside your organization to send e-mail to the group
JasjitChopra's avatar
JasjitChopra
MVP
Jan 25, 2017

Hi John Tsalamandris,

 

You can do this via UI from Exchnage admin center:

 

Go to Exchange Admin Center -> Recipients -> Groups

 

Then edit the group and change below mentioned setting:

 

 

 

 

 

Regards,

Jasjit

 

 

 

 

 

 

 

jcgonzalezmartin's avatar
jcgonzalezmartin
MVP
Jan 25, 2017
Or you can just simply edit the group and check the setting of allowing people outside your organization to send e-mail to the group
  • John Tsalamandris's avatar
    John Tsalamandris
    Brass Contributor
    Jan 26, 2017
    jcgonzalezmartin wrote:
    Or you can just simply edit the group and check the setting of allowing people outside your organization to send e-mail to the group

    Thanks Juan! Got it.

     

    Appears it is possible to edit via Outlook on the web.

    Edit the Office365 group settings, which are also used by Planner

     

    1.Open Outlook on the web (the Mail button on the Office365 app launcher waffle)

    2.Navigate to the Office 365 group that you want to change the settings on.

    3.From the group page, click Edit group.

     

  • John Tsalamandris's avatar
    John Tsalamandris
    Brass Contributor
    Jan 26, 2017
    jcgonzalezmartin wrote:
    Or you can just simply edit the group and check the setting of allowing people outside your organization to send e-mail to the group

    Thanks Juan! Got it. Appears it is possible via Outlook on the web. Edit the Office365 group settings, which are also used by Planner 1.Open Outlook on the web (the Mail button on the Office365 app launcher waffle) 2.Navigate to the Office 365 group that you want to change the settings on. 3.From the group page, click Edit group.

     

     

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