Forum Discussion
WelshViking
Jan 05, 2019Brass Contributor
Phone system issue.
Hi All.... I am hoping someone can set me on the correct path. I am trying to configure a pstn gateway to our SBC but powershell is telling me that the domain is not configured for the tenant.. I ha...
Hi,
To follow up on Adam have you added the sbc1.vcshosted.uk as a sub domain under the main vcshosted.uk domain within the tenant? You should be able to do this if you have verified the main domain. It is recommended that both should have the correct DNS records on them so the setup on both of them is fully completed.
Best, Chris
To follow up on Adam have you added the sbc1.vcshosted.uk as a sub domain under the main vcshosted.uk domain within the tenant? You should be able to do this if you have verified the main domain. It is recommended that both should have the correct DNS records on them so the setup on both of them is fully completed.
Best, Chris
Jan 06, 2019
Sbc1 is a hostname right?
- Jan 06, 2019Hmm yeah, it’s just the error being thrown is referring to sbc1.vcshosted as a domain. In an standard office 365 environment that would be added as a subdomain of vcshosted.uk unless it is being used for multiple tenants.
AFAIK, and I know this article refers to multiple tenants, that there ought to be a subdomain in the tenant for sbc1.vcshosted.uk
https://docs.microsoft.com/en-us/MicrosoftTeams/direct-routing-sbc-multiple-tenants#register-a-subdomain-name-in-a-customer-tenant
Just wanted to check that aspect was correct as it may be causing the error. A check on MX Toolbox can’t find any validation TXT’s on that subdomain.
Best, Chris