Forum Discussion
Developer
Jan 01, 2021Copper Contributor
Mi Telefono se dañó y perdi acceso a Microsoft Authenticator
Buen Dia y muchas gracias por el apoyo, el problema se resolvió.
- Jan 03, 2021
Microsoft have a process in place to address such scenarios, make sure to explain to the support engineer that you have lost access to the account and there is no other admin that can reset your MFA status. Here are the phone numbers: https://support.office.com/en-us/article/Contact-Office-365-for-business-support-32a17ca7-6fa0-4870-8a8d-e25ba4ccfd4b#BKMK_call_support
VasilMichev
Jan 03, 2021MVP
Microsoft have a process in place to address such scenarios, make sure to explain to the support engineer that you have lost access to the account and there is no other admin that can reset your MFA status. Here are the phone numbers: https://support.office.com/en-us/article/Contact-Office-365-for-business-support-32a17ca7-6fa0-4870-8a8d-e25ba4ccfd4b#BKMK_call_support
- Is_SaaaaaNMar 30, 2024Copper Contributor