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gzt7d8's avatar
gzt7d8
Copper Contributor
Dec 05, 2021

Lost Command Labels on Quick Access Toolbar

Prior to the latest update of O365 the command labels were shown with the icons on the Quick Access Toolbar. When I search this in the Help (for Outlook 365), the results show me, in the drop down box where you can Hide the Labels but that option doesn't exist for me anymore. 

 

So did this feature get removed with the latest update?

 

Greg

22 Replies

  • Cleveland's avatar
    Cleveland
    Copper Contributor

    I would also like to add that I have a user that is having the same issue where they are unable to show labels when using the QAT toolbar. Has anyone had any luck with getting this to work? 

  • Alex_de_Moura's avatar
    Alex_de_Moura
    Copper Contributor

    gzt7d8 

     

    At the top right of the bar above the ribbon, there is a horn (with a tip) promoting "New features. Try it now", click on the horn, it will show something like a Help panel, scroll down and there is a switch:

    "Try the new experience Off (O__)" just click to turn it "(__O) On".

    You will need to restart the Excel, the labels will be shown by default and the option to hide them is at the QAT menu.

     

    WARNING: the default green bar will disappear, everything will become (very pallid) grey by the default in latest versions of 365, I didn't like it, so I am thinking to have everything back (green, no labels) turning the switch off, or I will try some other solution besides UXing the entire Excel.

     

    I hope this helps, please advise if it doesn't. Good luck

    • MisterD3RP's avatar
      MisterD3RP
      Copper Contributor

      Alex_de_Moura 

       

      I don't see the "Coming Soon" button in any application other than Outlook. I've followed the regedit steps as well, and I still don't have command labels or the option to enable them.

       

      • Alex_de_Moura's avatar
        Alex_de_Moura
        Copper Contributor

        MisterD3RP 

        please read the previous comments: 

        >>> by myself: "At the top right of the bar above the ribbon, there is a horn (with a tip) promoting "New features. Try it now", click on the horn, it will show something like a Help panel, scroll down and there is a switch:

        "Try the new experience Off (O__)" just click to turn it "(__O) On"."

         

        if you can't find the horn, you can try search "new features" or "new experience" in Help, if it is unsuccessful, check your Excel (or Office app) version - it must be 365 with no subscription issues.

         

        >>> by ACook-2486: "Note to anyone having trouble with the ABOVE instructions: You have to do this in Word, Excel, PowerPoint, or OneNote. It CANNOT be done from Outlook as it has a different "Coming Soon" option"

    • Alex_de_Moura's avatar
      Alex_de_Moura
      Copper Contributor

      Alex_de_Moura 

      Addendum:
      To change the background color and design of all your Office programs, go to File >> Options >> General >> Office Theme: [ Colorful v]
      And all default colors are back again: Excel green, Powerpoint red, Word blue

      Enjoy.

       

    • ACook-2486's avatar
      ACook-2486
      Copper Contributor

      Alex_de_Moura 

      This was the answer for me, but I was running around in circles trying to work it out.

       

      Note to anyone having trouble with the above instructions: You have to do this in Word, Excel, PowerPoint, or OneNote. It cannot be done from Outlook as it has a different "Coming Soon" option.

       

      Rest assured, changing this in one of the other applications will also cause Outlook to be updated as well.

       

      Found the answer in the below announcement:

      https://techcommunity.microsoft.com/t5/microsoft-365-blog/visual-update-in-office-for-windows-now-available/ba-p/3016080

  • DennisASW's avatar
    DennisASW
    Copper Contributor
    I'm also having the same problem and have not found a solution.
    One computer is able to show the command labels, but the other is not.
  • EC_DOD_CC's avatar
    EC_DOD_CC
    Copper Contributor

    gzt7d8O365, same license, two different CPUs in the same office.  I HAVE the labels on my Excel QAT because I put them there - back when O365 was first installed. Don't remember what I did to get them.  Today, trying to do the same on the computer of the person who'll succeed me after retirement - can NOT find the option anywhere.

     

    Seems to be a simple enough function - on or off. WAS it removed and, if so, WHY?

     

    n.b.  In one week, I won't care any more.

  • kenhaley's avatar
    kenhaley
    Copper Contributor

    gzt7d8I'm having the same problem in Excel--on one computer.  The other computer is fine.  Both are on the same version of Office 365, as far as I can tell.  Hopefully someone at Microsoft can reply with a fix.

    • techskyhelp's avatar
      techskyhelp
      Copper Contributor
      Hi,

      Solution is on the following link:

      https://answers.microsoft.com/en-us/msoffice/forum/all/command-labels-on-quick-access-toolbar/31c1c8f9-efe2-4bde-9213-0531253ca305?messageId=b9a6262f-a4c2-4bff-9404-19c43dd126b1&rtAction=1659139637016
    • bearcreek's avatar
      bearcreek
      Copper Contributor
      I have the same problem and hope to get a solution. Each computer has Microsoft 365. I tried reinstalling and that did not fix.

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