Forum Discussion
Local Outlook Client stop updating Group inboxes
As seen on Spiceworks we and many other organizations are seeing this issue in the last few months: https://community.spiceworks.com/topic/2290594-office365-group-does-not-update-in-outlook-desktop-...
Hi - I have the same issue, though strangely it's only one folder, and I have a "number of unread" notification number showing on it, just not the emails. We already have Modern Authentication activated (and have done for a while) so that's not the solution for me.
Any other suggestions please?
Any other suggestions please?
Were you able to come up with a solution, RuthRushton? Or anyone? Several of our users are noticing their group folders in the Outlook for Windows client are not syncing with the server (up and down). All updates are installed and Modern Authentication is on. I really don't want to have to delete and recreate everyone's profiles if that isn't a viable and long-term solution. Any help and guidance would be appreciated.
Kennard1969 Have you seen any resolution or solutions to this? This is hitting a lot of people in my tenant right now. Modern Auth is enabled, I also have tried all the other solutions in the thread with nothing working long term.
This has been occurring to me since Monday. Users who are Members of the group have no problems, I am the Owner of the group. There was a co-owner of the group that was also experiencing problems, I changed her to a regular member and everything works fine for her now. Mine however still does not update on my remote desktop (Windows Server 2016), however on my local Windows 11 machine, everything is fine. I use the remote desktop 90% of the time, so I need it to work there.
I have also rebuilt my profile this morning, and no change for me. Still doesn't work on remote desktop.
AKSmedley, there was a bug in a recent update to the 365 apps that busted something in Outlook and screwed up the groups folders. Try to update the app — when I updated today, it downgraded the version and the groups functionality was restored.
- Hi, did you manage to find a solution?
Hi Kennard1969 - I didn't find a solution though it does look like my folders now all update ok?!
Good luck, sorry I can't be more help.
