Forum Discussion
How to use Outlook 365 Groups for group collaboration - tag / categorise, assign emails
Hi, does anybody konw, if one can setup Outlook 365s shared Group emails with an add-in or by default/MS to provide the functionalities of a shared inbox, such as "assign email", "categorise" email,...
This may not be natively possible within O365 Groups. You’ll need to create a Shared Mailbox to achieve what you’re looking for. Or, if you’re familiar with Power Automate, you can use that to copy incoming mails from the O365 Group to Planner tasks where you can then manage operations.