Forum Discussion
How to add a domain and users to a current account
I want to add another, second, domain to our current account. The 8 users that use this account also use the the current domain address for their email, so they will end up with 2 email accounts. I seem to remember that Outlook at one time would not support 2 Exchange accounts.
1. How do I go about adding the second domain and users?
2. The users in the second domain will only be using it for an email address. This address is currently hosted at a POP provider. How is billing handled?
3. Can they use Outlook for both accounts.?
Thanks,
Jim
20 Replies
Hi BoxOfFrogs,
It is not clear from your question that are you using Office 365 (Exchange Online) or not. If you are using Office 365, all that jcgonzalezmartin said is correct.
- You first need to add the domain to Office 365. To do this, you need to be a Global Admin and have access to the DNS server of the domain. Then just add new email addresses as aliases.
- There is no need for a hosted POP provider anymore, you can route your email to Office 365
- Yes
If you are not using Exchange Online:
- Depends on your email system. You can add to outlook as many Exchange accounts you want to.
- I think the billing would be same
- Yes
Thank you. Yes, I should have been clearer we are currently using Office 365 exchange online for our email. We have an E3 Enterprise account and about 30 users.
Of these 30 users, eight of them primarily do work for for another one of our companies. They want to be able to both send and receive email from that companies domain. They currently do this using a pop account. We would like to move that domain under the umbrella of our Office 365 for simplicity's sake. So they would be receiving mail from both companies domains.
Okay. Well, you can send mail from a mailbox using one email address. So, if you want to send using two email addresses, you need to have two mailboxes. You can either create a second full mailbox for those users, or create one shared mailbox per user with other email address (as someone suggested earlier). From technical point-of-view, the only difference is that shared mailbox does no require a license.
The steps are:
- register your other domain to Office 365
- create a shared mailbox to the users in question and "add" users to shared mailbox
- change the MX and SPF records for the other domain to point to Office 365
The shared mailboxes will appear automatically to users' Outlooks in <30 min or so. After that, when sending email, they can choose which email address to use.
You can add as many aliases to a user as you need...this will allow your users to receive e-mails sent to those different e-mails...if you are looking also to send e-mail, that's a different story since you will need to have two different users in Office 365. One possibility for your scenario could be to use shared mailboxes and configure permissions properly....lastly, Outlook 2016 / 365 allows to add more than one EXO account with no problems
