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sylar90000's avatar
sylar90000
Copper Contributor
Nov 12, 2024

Getting error code 43881 when purchasing

I'm trying to redeem my MS 365 Business license from Microsoft Startup Founders Hub and this is what I'm getting, I already tried using a different credit card but same error is returning

I Can't connect to Microsoft Support, the only option that I have is the phone numbers, and I cant speak to a real human, I will appreciate if someone from microsoft support can reach out to me or create a support ticket on my behalf 

microsoft 365
microsoft 365 admin center
Product bug
  • Mudstone's avatar
    Mudstone
    Copper Contributor
    Feb 06, 2025

    I have the same problem.  I try to open customer support, it directs me to calling.  i call the number, it directs me back to the admin page and to use the customer support link, which only tells me to call a number.  I am caught in a circular loop with no way to get support form microsoft in any way.  how is MS the leading software in the world and cannot take payment for products or provide customer support in any way.  frustrated to say the least... 

    i cant even initiate a service ticket.

     

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