Forum Discussion
rizals
Aug 29, 2023Copper Contributor
Microsoft Exchange Can't Login in Outlook Desktop
Hello Everyone, I have a problem with Outlook Desktop, when I try to Set up in Outlook show this error. Maybe you have issues like this and share to me how to fix it. Thank you.
rizals
Aug 31, 2023Copper Contributor
Hi Dan_Snape,
Yes, How to fix it? Maybe you have experience with it.
Dan_Snape
Sep 01, 2023Steel Contributor
rizalsThere's not enough information for anyone to provide any real insights into what the problem might be here. You can start with this blog which outlines the autodiscover process which should give you some insights into how it's supposed to be configured for your scenario. This blog also has some basic troubleshooting steps you can use. I'd also try the Microsoft Remote Connectivity Analyser to troubleshoot as well.
If you're using on-prem Exchange my guess is that the autodiscover namespace you are using cannot connect to the Exchange server