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haniamoodi's avatar
haniamoodi
Copper Contributor
Apr 23, 2025
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Issue with Queue Viewer after Exchange 2019 CU15 Upgrade (Hybrid Mode Environment)

Hi everyone,

I recently upgraded Exchange 2019 from CU12 SU5 to CU15 in a hybrid environment, and I'm now seeing an issue with Queue Viewer on the upgraded server.

When I try to open Queue Viewer from the Exchange Toolbox, I get this error:

"Failed to enable constraints. One or more rows contain values violating non-null, unique, or foreign-key constraints."

Columns listed in the error: NextHopDomain, DeliveryType, Status, MessageCount, NextRetryTime, LastRetryTime, LastError, Identity, CanSuspend, CanResume, CanRemove, CanForceRetry

Environment:

    .NET Framework version: 528049

    OS: Windows 10.0.17763.6414

    Exchange 2019 Hybrid (on-prem + Exchange Online)

Additional Info:

    The issue only appears on the CU15-upgraded node

    Queue Viewer still works fine on a CU12 node

    From that CU12 node, I can connect to the CU15 node and use Queue Viewer without errors

Has anyone seen this before or have any ideas for a fix?

Thanks in advance!

4 Replies

  • alexiscampom's avatar
    alexiscampom
    Copper Contributor

    Good morning.
    The incident was resolved with the following procedure described in this link.
    https://techcommunity.microsoft.com/discussions/exchange_general/issue-with-queue-viewer-after-exchange-2019-cu15-upgrade-hybrid-mode-environment/4406882

    By applying these steps I reopened Exchange Toolbox (Queue Viewer) and the queues were displayed without the error.

    Detail of the commands used.
    https://microsoft.github.io/CSS-Exchange/Admin/MonitorExchangeAuthCertificate/ 

    Thank you very much.

  • alexiscampom's avatar
    alexiscampom
    Copper Contributor

    Good morning.
    The incident was resolved with the following procedure described in this link.
    https://techcommunity.microsoft.com/discussions/exchange_general/issue-with-queue-viewer-after-exchange-2019-cu15-upgrade-hybrid-mode-environment/4406882

    By applying these steps I reopened Exchange Toolbox (Queue Viewer) and the queues were displayed without the error.

    Detail of the commands used.
    https://microsoft.github.io/CSS-Exchange/Admin/MonitorExchangeAuthCertificate/ 

    Thank you very much.

    • haniamoodi's avatar
      haniamoodi
      Copper Contributor

      Your solution worked perfectly and resolved the issue I was facing 👍🏼. I really appreciate you taking the time to respond and share your expertise.

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