Forum Discussion
In Place Archiving After Employee Leaves
Our existing Microsoft 365 Business Standard licenses includes 50Gb of online archiving and once an Employee leaves, if we convert the mailbox to a shared mailbox, we LOSE all that email. Only optio...
Not sure on the limitations of a business license but it should be possible to put the account on a case hold which would preserve the mailbox data until the hold is removed, at which point you can delete or disable the user account.
stonefr33 Yes I was looking at the Litigation Hold but it still requires us to pay for the E3 while it's on hold. Our issue is how to we KEEP all of our own email yet not have to keep paying Microsoft for an account and email that's no longer being used?
- Litigation hold is a bit different than a case hold, this is applied from the compliance centre rather than Exchange. In our case the account was completely deleted (mails recovered about 6months later) rather than unlicensed but the principle is the same.
https://docs.microsoft.com/en-us/exchange/security-and-compliance/in-place-and-litigation-holds#deleting-a-mailbox-on-hold- So can you recover the mailbox and all online archived emails AND delegate all those emails to someone? Our needs are for when Employees leave and needing to give someone access to those emails. That's why Shared Mailboxes work so well but then you lose all the archives.
- That’s where it would become problematic then as the mail is only accessible through the Compliance centre, it can be exported to PST but it wouldn’t be a quick process and would create a bit of administrative burden and as you said you didn’t want to do.
Only other thing would be lower tier licenses like exchange plan 1/2 if it was only exchange data you care about. Could at least reduce the cost a bit.