Forum Discussion
Guillaume365
May 11, 2023Copper Contributor
Exchange rule issue with "Prepend the subject of the message with"
Dear all, I am encountering an issue that I have been unable to resolve despite researching extensively online. Contextually, I need to forward all incoming emails from a distribution list to a sha...
Guillaume365
May 15, 2023Copper Contributor
Dear Deleted,
I apologize for the delayed response. Upon investigation, it was discovered that the Distribution List had already been triggered by an Outlook Web App Rule. Even after removing the rule, my exchange rule still wasn't functioning. Neither of my actions were working.
However, I noticed that if I replace the Distribution List with a Microsoft 365 List (originally "email address removed for privacy reasons," but with a new alias "@mydomain.org" set as default), the same exchange rule works well.
Could this be a compliance issue?
Best regards,
Deleted
May 15, 2023I am not familiar with Office 365, I work "on premise". I'm sorry I can't help you here.
- Jonas BengtssonNov 08, 2023Copper Contributor
Thank you! Had exactly the same problem. This worked perfect!!
- Guillaume365Jun 02, 2023Copper Contributor
Deleted i finaly find the solution, this may help other people who are stuck like me.
The only one fact that my rule was not working was that we can't use the condition "the recipient is" if recipient is a Distribution List, you must use the condition "includes any of these recipients in the To or Cc box:"I hope this will help.