Forum Discussion
Andreas_Franzen
Dec 04, 2023Copper Contributor
Exchange ActiveSync does not sync MessageFlags.Draft
Hello We are facing the following issue: We create an email at server side using a C# application. The application sets the draft flag using the code 'MessageFlags.Draft'. Then the email is syn...
Andreas_Franzen
Dec 08, 2023Copper Contributor
Yes, I see the draft message created by our app.
In OWA everything works as expected: the message shows and the send button is visible right away.
But we face the issue when using the outlook app: the send button is not visible. User has no possibility to send the message (except forwarding the message). It looks like the draft flag got lost during EAS.
Our application creates a dedicated folder for such emails, because we found out that the standard draft folder does not replicate using EAS.
In OWA everything works as expected: the message shows and the send button is visible right away.
But we face the issue when using the outlook app: the send button is not visible. User has no possibility to send the message (except forwarding the message). It looks like the draft flag got lost during EAS.
Our application creates a dedicated folder for such emails, because we found out that the standard draft folder does not replicate using EAS.
Victor_Ivanidze
Dec 08, 2023Bronze Contributor
Wait a minute. If you create manually a draft email in OWA, do you see it in Outlook as a normal draft email?
- Andreas_FranzenDec 08, 2023Copper ContributorNo, when creating the email using OWA, in client side Outlook we can see the email but without send button.
So the issue is independent of our application / code.
In our opinion the root cause is EAS not sync'ing the draft flag.- Victor_IvanidzeDec 08, 2023Bronze ContributorWhy do you use EAS? What is your email server?
- Andreas_FranzenDec 08, 2023Copper ContributorOur customer uses EAS, we cannot change this.
The issue happens with outlook.office365.com and EAS.