Forum Discussion
Email for our M365 tenant being delivered to Junk Mail Folder
I have one user in our org that has messages from two co-workers in the same tenant, with the same email domain, being delivered to her Junk Mail folder. As a test, I created a spam filter policy...
Your starting point is the X-Forefront-Antispam-Report header. There is documentation available regarding the different components mentioned in that header.
Does this header already designate the junk folder as a target for message delivery?
The X-ForeFront-AntiSpam-Report looks pretty clean:
SCL:-1; SRV:; IPV:NLI; SFV:SKI... PTR:;CAT:NONE;SFS:;DIR:INB;
Would this indicate this is likely an issue with the user's rules or possible Outlook Desktop categorizing as Spam?
SCL:-1; SRV:; IPV:NLI; SFV:SKI... PTR:;CAT:NONE;SFS:;DIR:INB;
Would this indicate this is likely an issue with the user's rules or possible Outlook Desktop categorizing as Spam?
