Forum Discussion
Access to Exchange Admin Centre blocked using most (but not all) URL links
Suddenly, when I try to use most of the published links to the Exchange Admin Centre, including the links on the Microsoft 365 Admin Centre, my access to the Admin Centre for Exchange is blocked. The messages vary but the most common one is "admin.exchange.microsoft.com closed the connection". All of the links for the other admin centres work just fine for me (Teams, InTune, SharePoint etc.) - it's just the Exchange Admin Centre link that are mostly problematic.
Two examples of links that don't work for me:
https://admin.exchange.microsoft.com/?landingpage=homepage&form=mac_sidebar
https://admin.exchange.microsoft.com/#/homepage
The only link I can find that still does work for me:
https://admin.cloud.microsoft/exchange#/
All those work fine for me, though we've often seen issues affect only a subset of tenants. That said, Microsoft is in the process of switching to the cloud.microsoft domain for the EAC as detailed in this message center post: Message center - Microsoft 365 admin center
As noted in the post, the old URLs will continue working for a while, as Microsoft has not announced any deprecation date yet. That said, if you are seeing issues with those URLs and you can reliably reproduce them, bet open a support case and report it.
Make sure you do your due diligence first though: test with another admin account; test from another browser, preferably via private session; test from another network location if possible; etc.
All those work fine for me, though we've often seen issues affect only a subset of tenants. That said, Microsoft is in the process of switching to the cloud.microsoft domain for the EAC as detailed in this message center post: Message center - Microsoft 365 admin center
As noted in the post, the old URLs will continue working for a while, as Microsoft has not announced any deprecation date yet. That said, if you are seeing issues with those URLs and you can reliably reproduce them, bet open a support case and report it.
Make sure you do your due diligence first though: test with another admin account; test from another browser, preferably via private session; test from another network location if possible; etc.
Thanks.
That explains it.
I've already tried the different computer, the different browser, the incognito mode etc, and logged a ticket with our MSP, so I wish Microsoft really had enabled redirection to the new URL rather than just blocking the old one - that would have saved me an hour.
Thanks again.
