Forum Discussion
554 5.3.4 Content conversion limit(s) exceeded
Could not send mail from PowerBI to local mailbox using SMTP receive connector. There is EventID DELIVERFAIL: "STOREDRV.Deliver.Exception:ConversionFailedException; Failed to process message due to a permanent exception with message The content conversion limit has been exceeded. ConversionFailedException: The content conversion limit has been exceeded. [Stage: PromoteCreateReplay]'" in Transport log.
How/where could I check/set the content conversion limit? Is there some other log, where I can find detailed information about this?
Message size is 1.3MB, maximum message size in connector is 20MB
Exchange 2019 CU 14
Thanks.
1. Check the size and content of the email: Make sure the size of the email does not exceed the Exchange server's limit (usually 10MB or 25MB).
Check whether the email content contains a large number of attachments or complex formatting (HTML, embedded images, etc.).
2. Adjust the email content: Reduce the size or number of email attachments.
Simplify the email format and avoid using complex HTML or embedded content.
3. Check Exchange server settings: Open the Exchange Administration Console (EAC) and navigate to “Mail Flow” > “Incoming Connectors”.
Check the settings of the Incoming Connector to ensure that there are no overly strict content conversion restrictions set.
4. Use PowerShell to adjust restrictions: Open the Exchange Management Shell (EMS) and run the following command to adjust the content conversion restrictions:
powershell
Set-ReceiveConnector -Identity “YourConnectorName” -MaxMessageSize 50MB -MaxRecipientsPerMessage 500
Replace YourConnectorName with the name of your receiving connector, and MaxMessageSize and MaxRecipientsPerMessage with the desired values.
5. Check Transport Rules: Open the Exchange Administration Console (EAC) and navigate to “Mail Flow” > “Rules”.
Check if there are any transport rules restricting email content conversion and adjust or remove the rules if necessary.
6. Contact Microsoft Support: If none of the above methods work, it is recommended to contact Microsoft support team and provide detailed error messages and logs for further assistance.Problem was solved. There were a lot of small embedded images (like icons) inside email body.
