Forum Discussion
Delete / Disable Quick Access
How do I delete entries or disable entirely this "Quick access" view in Excel/Word when clicking File -> Open:
Recently migrated a user to Windows 11, now when they open Excel/Word, it hangs and then crashes while trying to enumerate this Quick access list. We're running Office 365 / Click-to-run Excel version 18730.20220.
3 Replies
Not a solution but a workaround: press Ctrl+F12 to display the "old" Open dialog, and F12 to display the "old" Save As dialog.
(Depending on your keyboard settings you may have to use Fn+Ctrl+F12 and Fn+F12)
File > Options > Quick Access Toolbar → reset Quick Access Toolbar only by selecting it on the right side.
FirozaYasmin What the screenshot shows is not the Quick Access Toolbar!
