Forum Discussion
enicely
May 12, 2022Copper Contributor
unable to sign in to sync profile in Edge
Have microsoft edge on 3 devices: 1 windows desktop, 1 mac desktop, 1 mac laptop. am able to create a profile and sync Edge data on the windows and mac desktops but not the mac laptop. when I click t...
RaizelX
Jun 04, 2022Brass Contributor
Hello,
We're having the same exact error message in mac. Just wondering if you were able to get the resolution on this. Thank you!
We're having the same exact error message in mac. Just wondering if you were able to get the resolution on this. Thank you!
- enicelyJun 06, 2022Copper Contributor
RaizelX , the issue was related to the user profile on the Mac. I was able to create a new user profile, login to the mac and then sync Edge. Microsoft didn't know that in the mac profile might have been corrupted or causing the conflict, so I had to create a new user profile and migrate settings and documents to that new profile and now everything works.