Forum Discussion
Login with AzureAD Account sync instantly goes in "Error" state
JRichmond Thanks. We are aware that some users are running into this issue. We have a fix ready undergoing validation. We will be begin rolling it out once validated. Please ping if this issue in not resolved in next 4-5 days. Thanks for your patience.
Would appreciate some help if possible. Issue with my Office 365 Business account with AAD sync. All pre-requisites have been met, from a licensing perspective this works. Just not on my account. I have the error below in my edge://sync-internals
Error: GenerateCryptoErrorsForTypes@../../components/sync/driver/data_type_manager_impl.cc:42, cryptographer error was encountered:Any fix for this yet? Have been left to use a personal account at work for some time. Not so good from a data security point of view.
rckag Our team reviewed your message and wanted me to pass along this recommendation:
"For this error, please sign out and sign back in again on the impacted machine. If the error persists, we request that you kindly https://support.microsoft.com/en-us/hub/4343728/support-for-business."
Fawkes (they/them)
Project & Community Manager - Microsoft Edge
akhator Has this fix been rolled out yet? My work account still won't sync and edge://sync-internals/ still looks (screenshot attached) very unhappy.
Same issue for my user. Sync works with other users, also on my computer, but doesnt work with my user on any device.
I started using Edge with the first public DEV-Versions, Sync never worked for me. Even on the latest public, dev or canary builds (84.0.502) not working. In Sync-Internals I see the GenerateCryptoErrorsForTypes messages for all model types.
Popping in this thread to receive updates on the fix.
cc akhator
akhator Hi. I have same error as @JRichmond on one of my accounts. Could you update us on fix?
