Forum Discussion
NickB
Dec 13, 2023Brass Contributor
Downloads not completing
similar to this one but on an enterprise estate using edge stable as opposed to being an insider https://techcommunity.microsoft.com/t5/discussions/edge-downloads-are-not-completing/m-p/4005963 ...
Kelly_Y
Microsoft
Dec 13, 2023Vern_Bateman NickB Sorry! I'm coming back to this issue as reading through your feedback it sounds like a different issue from the discussion you have linked. Did your device recently have a Windows Update? Also, would you be able to try and test if the download issue reproduces in Chrome as well? Thanks!
-Kelly
Vern_Bateman
Dec 13, 2023Copper Contributor
The issue is not present in Chrome (120.0.6099.71), I even rolled back Edge to 119.0.2151.97. As I mentioned its happening to anything trying to download.
It starts the download - then never finishes as per the pic
The temp file created "Unconfirmedxxxx" cannot be deleted even if you close the browser and kill all Edge processes.
thanks
- Kelly_YDec 13, 2023
Microsoft
I believe there are 2 separate issues.
Oriennnn If it is just "Save as PDF" you are experiencing the issue, that will be fixed in the next Stable version.
Vern_Bateman and NickB Is a SenseCE.exe process seen in Task Manager? If so, does killing it cause the download to instantly complete?
-Kelly
- lexcynDec 14, 2023Steel Contributor
Kelly_Y thanks Kelly! I've confirmed that the DLP issue has been resolved but we are still experiencing the "Save to PDF" download issue. Do you happen to know when the next stable release will come out? Is that hopefully early next week? Or is that a bit too optimistic
- Vern_BatemanDec 13, 2023Copper ContributorKelly_Y Yes killing SenseCE.exe let the download resume and finish!
- Kelly_YDec 14, 2023
Microsoft
Vern_Bateman Thanks for confirming! This appears to be related to DLP and the appropriate team is investigating. I can pass along any insights or updates once available.
-Kelly