Forum Discussion
Unable to sign in to desktop computer
I synched my desktop with my phone and now I cannot sign in. I have Edge installed now and use Google plus the windows 10. I can't get to my home page because none of my passwords are accepted. Can so...
normally don't you have a reset password option ? (have you tried the password of your microsoft account on windows ?)
Wait, you mention you had Windows synced with Phone? that means you have a Microsoft account since you synced Your Phone app.
Please go to the following
https://support.microsoft.com/en-us/account-billing/reset-a-forgotten-microsoft-account-password-eff4f067-5042-c1a3-fe72-b04d60556c37
Please go to the following
https://support.microsoft.com/en-us/account-billing/reset-a-forgotten-microsoft-account-password-eff4f067-5042-c1a3-fe72-b04d60556c37
- I tried this support but they are having a problem at this time....try again later is the message I received.
- Okay, I see. It woudl be best if you wait for a while, is this "issue' on the online chat or phone?
- I am using my phone ....I am on the Microsoft Community forum.
- Yes I do have a Microsoft account.....I was asked to create it when I installed Edge.
It's obvious the the 2 programs are not compatible- Yes, the password you sign in is the Microsoft Password, if it doesn't' work, reset your password. I don't think this is an Edge issue, they may be a bug in your system that is preventing you from signing in. IT would be best if you can contact Microsoft Support and they can help you as fast as they can !
or you may continue chatting here.- I call Microsoft support yesterday and got their message to go online. They don't provide a person to talk to. I am working from my cell phone.
