Forum Discussion

Iron Contributor

Aug 01, 2019

Solved

IE Mode stuck in authentication loop for websites using SSO authentication

Hi all, been testing IE Mode with Edge Dev an seeing an issue with websites that use SSO authentication when we run them in IE Mode. Using Fiddler we see that when the website sends its post for log...

Adrian_Guta
Aug 05, 2019
SteveSta

This is probably happening because the site you are trying to reach is redirecting to an authentication server that is not configured to open in IE mode. You can try opening the site in standalone IE11 with Developer Tools open to see the identity of the authentication server.

The solution is to then configure the authentication server in your EMIE site list as “neutral”, like this:

<site url="login.contoso.com">

        <compat-mode>default</compat-mode>

        <open-in>Neutral</open-in>

    </site>

Adrian_Guta

Former Employee

Aug 05, 2019

SteveSta

This is probably happening because the site you are trying to reach is redirecting to an authentication server that is not configured to open in IE mode. You can try opening the site in standalone IE11 with Developer Tools open to see the identity of the authentication server.

The solution is to then configure the authentication server in your EMIE site list as “neutral”, like this:

<compat-mode>default</compat-mode>

<open-in>Neutral</open-in>

</site>

junztan
Copper Contributor
Jan 20, 2020
Thank you Adrian. It is working now!
SteveSta
Iron Contributor
Aug 06, 2019
Adrian_Guta

Thanks Adrian, that did the trick! Not having our authentication site in the list caused the issue, but adding it and setting it to Neutral (or setting it to None) works and our site that we wanted to get redirected to IEMode works as expected, and authenticates as expected.

Appreciate it!