Forum Discussion
Bug in Importing Firefox History & Passwords !
Omar-Os Rishav's team is continuing to look into this, however, there is not much new information to share. It seems like there's something happening in relation the specific devices that you've attempted this on, as most other users are now reportedly able to import data from Firefox just fine. As tomscharbach mentioned a while back, opening a support ticket will likely be best, as our support agents can offer individualized troubleshooting. And if you haven't yet, we also recommend submitting detailed feedback and diagnostics through the browser (Shift+Alt+I, or "..." menu > Help and feedback > Send feedback.)
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Fawkes (they/them)
Program Manager & Community Manager - Microsoft Edge
Deleted rishavsharan
The Firefox import works perfectly, I tried it on multiple devices in multiple versions of Firefox and Edge, during multiple builds of Windows 10, every time I tried it it worked.
- Edge: 80, 81, 83, 84, 85, 86 (currently beta)
- Firefox: 74, 75, 76, 77, 78, 79, 80, 81 (currently beta)
please don't change anything in Edge in regard to Firefox import because you might break it and stop it from working.
your Firefox data might be corrupted, do a refresh and clean reinstallation.
to really test it, clean install Windows 10 on a machine, virtual or not, then install Firefox and Edge, do the import, it will work. if it doesn't work in that new clean environment, record a quick video of the process and the error you get and post it here.
- Spoiler
Omar-Os wrote:HotCakeX
It would have been my problem if it happened on a machine or 2
But not on every single machine I tested (mine or not and mostly not mine) for the past 1.5 years !
And I chatted with them before and sent a lot of things they asked from me and they know that it's their problem, so you can just stop now you are not helping anyone at all.I am helping them to know that it's not a universal bug thus not happening to everyone, so in case they wanna change something, better keep that in mind so that they won't break something that is already working, accidentally.
your initial post is about Edge or Chromium browsers in general not having the option to import from Firefox. it wasn't about Edge having problem with Firefox import.
so the responses you received from Microsoft employees were not about Edge having problem, but about Edge not having Import option from Firefox.
you refuse to try to reinstall Firefox and Edge on a new Windows installation, even though you are using sync in those browsers.
you refuse to try the import, like I did, on a brand new installation.
it's not about how many machines you try, you could configure all of them the same way, install the same thing on all of them and so they all get the same problem.
HotCakeX
It would have been my problem if it happened on a machine or 2
But not on every single machine I tested (mine or not and mostly not mine) for the past 1.5 years !
And I chatted with them before and sent a lot of things they asked from me and they know that it's their problem, so you can just stop now you are not helping anyone at all.Well, I told you what to do, and you even said that it doesn't work on a brand new machine and Windows installation, which is Not true, as you can see in the video. lying or not it's all up to you, not judging.
I'm just telling you that your Firefox data might be corrupted and years of history that you got there, like you said, could also be an issue and cause problem.
the fact that you don't want to do anything and just ask Microsoft to fix a problem (that might not even exist) and that is not universal, is a bad idea. they might break something that otherwise works just fine and cause further issues some other place in the code.
I'm not talking about others (family, friends etc), if you want I can say that it works fine for my family, friends etc.
- video?
