Forum Discussion
Classroom-based, instructor-led Microsoft Teams for large and dispersed companies
Chris Blackstone highly recommend a Champions network, built from multiple business units, across all regions, and strong visible leadership support. Microsoft did not have the training we needed, so we have a small in-house adoption team. We got them going with the hands-on training and AMA sessions, built the knowledge, developed use cases per area based on their feedback, and then did a full roll out. We had a learning hub for information which links back to the specific apps which plug into Teams. Teams is intuitive for a jump start, and then you need to Level Up - focus on your use cases and how you can help people solve specific issues, or template things. Depending on your demographic, gamification + swag has worked well.
Chris Blackstone we have just rolled Teams out and we have 50+ schools. I would not rely on the Microsoft trainer. This is a big change for a school district and I felt their training was too broad. I would recommend having district staff become Teams experts and then create a training that is very step-by-step and includes all the features like hide/how, bolded teams/channels and at mentioning that keep messaging manageable. Also create one page How To documents for people that want that physical step-by-step instruction.