Forum Discussion

mande1191's avatar
mande1191
Steel Contributor
Nov 07, 2024

Repetitive sign in

Every time I have to register again. That's a little .... annoying.

 

Is there a solution?

 

Thank you

 

Andreas

  • Allen's avatar
    Allen
    Icon for Community Manager rankCommunity Manager

    Hi all,

    I agree the sign in requirement seems a little more aggressive on the new platform, obviously from a security perspective the more we ask you to prove who you are the better, but it is more often than before. I have created a backlog item to investigate further but now it is supposed to ask you to login once every hour, which is by design.

    It will be more often if you tell browser not to save cookies or clear your session on closing the web browser. 

  • Do you only need to log in when you close your browser?

    Do you use Edge?

    Now I'm going to close my browser and check.

    After closing Edge I opened outlook, clicked on the link to MTC , the post opened, ( I was not logged in ), then I clicked -> LOGIN, I was automatically logged in, no problem, this is how it works for me.

    • mande1191's avatar
      mande1191
      Steel Contributor

      Thanks Deleted Yes, that works. Whether with Safari, Edge etc., after a certain time (5-10 minutes?) I have to log in again.

  • Salamat_Shah's avatar
    Salamat_Shah
    Brass Contributor

    This issue is related to the browser settings. It is recommended to turn off the option to save personal information. In my case, I applied this method, and it worked for me.

    • SergeiBaklan's avatar
      SergeiBaklan
      MVP

      Perhaps, but before MTC update it asked me to login max once per few months. Taking into account I'm here practically every day. No changes in my settings. But lot of changes on MTC site...

    • mande1191's avatar
      mande1191
      Steel Contributor

      Thanks Salamat_Shah Where could this be set, e.g. in Safari and Edge, so that it only applies to the techcommunity site?

      • Salamat_Shah's avatar
        Salamat_Shah
        Brass Contributor

        Please navigate to your browser settings and make the necessary changes. I agree that this issue is limited to the TechCommunity site in my case.

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