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my2girls's avatar
my2girls
Copper Contributor
Jun 15, 2025

Assistance with Power Platform Exam

Hello,

I'm reaching out in hopes that you can help me with an issue or direct me to the appropriate person.

I recently completed the Power Up course and received a voucher to take the Power Platform exam. However, when I scheduled the exam through Pearson VUE, I mistakenly selected the French version instead of the English one. During the exam session, I asked the proctor if it could be changed, but was informed that only Microsoft has the authority to make such changes.

Is there any way I can reschedule the exam or switch it to the English version using the same voucher?

Thank you in advance for your help.

Best regards,

Alex Tesfaye

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  • Surya_Narayana's avatar
    Surya_Narayana
    Iron Contributor
    Jun 20, 2025

    hi my2girls​ try this

     

    Please reach out:

    Go to: learn.microsoft.com/en-us/certifications/support

    Click “Get support” to open a case with the exam team.

    sample format

    Subject: Assistance with Power Platform Exam – Incorrect Language Selection

    Hello,

    I recently completed the Power Up program and received a voucher to take the Power Platform exam. While scheduling the exam through Pearson VUE, I accidentally selected the French version instead of the English version.

    During the exam session, I asked the proctor if the language could be changed, but was informed that only Microsoft has the authority to make such changes.

    Could you please assist me in rescheduling the exam in English using the same voucher, or advise on the appropriate next steps?

    Thank you very much for your support.

    Best regards,

    [Your Full Name]

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