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JaySimcox's avatar
JaySimcox
Copper Contributor
Dec 31, 2024

Cost Management options for Azure Gov CSP customers

I support a CSP that operates almost exclusively in Azure Gov/GCC High. The primary subscription we've sold for the last several years was the CSP for Azure Government offer that does not support the built in cost management tools.

With over 1000 subscriptions of this type across our customer base the lack of cost management tools is becoming a huge headache. I regularly have customers that incur large, unexpected, increases because they roll something out and then have no way of seeing or monitoring their ongoing spend.

By the time they see their invoice they're 15 days into the next billing cycle and now not only have a single unexpected increase but whatever they've accrued in those 15 days as well.

This results in a support request and then having to go through the refund request process with Microsoft.

I've heard for the 2 years I've been back with my company that cost management tools for the CSP for Azure Government subscriptions "were on the roadmap".

  1. Are they ever going to be there?
  2. If so, when?
  3. If not, why not?
  4. If not, we need some way to easily AND inexpensively migrate those customers with those CSP subscriptions over to AOS-G where they do have access to the cost management tools.

If you support a CSP and these types of subscriptions, how does your organization address the issue?

Thanks in advance!

 

 

  • JaySimcox this is what they shared with me so far:

     

    Cost management support for CSP is only available in new commerce, CSP in Azure Gov have not yet moved to new commerce.

     

    I hope they can share when it would be moving over, but I don't know if they can release that information yet.

    If they do, I will post it here!

  • JaySimcox this is what they shared with me so far:

     

    Cost management support for CSP is only available in new commerce, CSP in Azure Gov have not yet moved to new commerce.

     

    I hope they can share when it would be moving over, but I don't know if they can release that information yet.

    If they do, I will post it here!

    • JaySimcox's avatar
      JaySimcox
      Copper Contributor

      You rock JillArmourMicrosoft thanks for looking into it for me! In the event you see a timeline or roadmap that you can share please keep me in mind.

  • JaySimcox I have forwarded your inquiry to the team and will let you know what they respond with. 

     

    Thank you for being part of the community! 

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