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DAVIDM4PS's avatar
DAVIDM4PS
Copper Contributor
Mar 14, 2025

Maximum No. of Users for Performance

Hi,

 

We are migrating a customer from Business Central 21 on premise to Business Central SaaS. They currently have 1,100 users and a database that is roughly 1TB (When migrate to SaaS it is roughly 450GB). They are concerned by Microsoft documentation and various links from third parties that say best performance is 300 users (How many users can Business Central support?) and (Service scalability for Business Central online - Business Central | Microsoft Learn).

Is there a set limit that affects performance of the infrastructure? 

Thanks

dynamics 365
Pricing & Licensing

3 Replies

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  • JillArmourMicrosoft's avatar
    JillArmourMicrosoft
    Icon for Community Manager rankCommunity Manager
    Apr 04, 2025

    Apologies for the late response, I was out on vacation and then I got COVID for two weeks. Ugg!

     

    I have forwarded this to the team. I will post their response when I receive one. 

    • DAVIDM4PS's avatar
      DAVIDM4PS
      Copper Contributor
      Apr 22, 2025

      Hi Jill,

      I hope you are feeling better following COVID! Did you receive a response from the team?

      • JillArmourMicrosoft's avatar
        JillArmourMicrosoft
        Icon for Community Manager rankCommunity Manager
        Apr 25, 2025

        DAVIDM4PS  Thank you! I haven't been able to find anyone to help with a response on this one yet. I am asking a few more teams to see if I can find a contact! Hang in there. 

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