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seanbachiller03's avatar
seanbachiller03
Copper Contributor
Dec 04, 2025

Issue with AVD User Profile – FSLogix Not Recreating

Hi all, We have a user who has repeatedly reported that their settings and favorites are not loading in AVD. To troubleshoot, we deleted the user’s FSLogix profile from our storage account to allow ...
AVD
FSLogix
FSLogix issues
fameree2's avatar
fameree2
Copper Contributor
Dec 10, 2025

This also happened to me and the fix was to verify the permissions are set correctly for FSLogix.

In my case, the hybrid joined FSLogix computer object was not in the original Active Directory OU (had been moved to another OU which was not being Entra synced).

Verify AD security group has not been changed, renamed or moved.

YourDomain\FSLogix Users group has SMB Contributor permissions assigned, while YourDomain\FSLogix Admins group has SMB Elevated Contributor permissions assigned. 

Try to avoid nesting, add the user directly to the app group and see if it makes a difference.

Remember to test your changes within 3-5 minute increments so you know exactly what the fix is as some changes can take time to reflect in AVD.

Last but not least, run icacls in CMD as Admin from a session host intended for the FSLogix storage account and see if you can query the permissions on the remote SMB share used for FSLogix user profiles. Another is to run the AzFilesHybrid script or commands to check on FSLogix computer object join status.

Hope this helps!