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Tim Red's avatar
Tim Red
Copper Contributor
Sep 28, 2020

Heads up on potentially breaking changes

Hi, we recently had a large outage of Azure ATP when the certificates used for communication expired.  We had to raise a case to get it resolved and ended up with a 2 week outage while we first investigated internally our network and firewall rules, and configurations.  Would it be possible to get a notification (e.g. via the O365 Message Center) when a potentially breaking event or change is going to occur so we can deal with it before it causes an outage?

  • Or Tsemah's avatar
    Or Tsemah
    Icon for Microsoft rankMicrosoft
    Sep 29, 2020

    Tim Red 

    Hi, thanks for the feedback, we are sorry to hear about your outage and are working on improving our notifications channel for such changes in the future.

     

    Question, what are the current types of channels you are currently getting product updates from?

    • Tim Red's avatar
      Tim Red
      Copper Contributor
      Sep 29, 2020

      Or Tsemah thanks for your reply.

      We get all of our information currently from the Office 365 Message Center, but open to subscribing to other methods

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