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Azure ATP Sensor install failing (Updater Service do not start)
Hello All! We try to install the Azure ATP Sensor on a DC, setup wizard is running until this point ...then do some retries for about 3 minutes, during this time the service "Azure Advanced T...
Actually, the solution in our case was to use Silent Installation (https://docs.microsoft.com/en-us/azure-advanced-threat-protection/atp-silent-installation#proxy-authentication) and provide the Proxy Information in the commandline.
Thank you all for helping and advising!!!
Support request number: 120060224002961
EliOfek
Microsoft
Microsoftminah , I reviewed the case, it turns out that you actually got bumped directly to the best regional escalation engineer.
He will still need to cover the basic before he can escalate further.
While you already did most of the documented steps and some that were proposed here,
Most customers don't so support are forced to make sure everything was covered correctly before raising it more. I can understand this could be a bit frustrating, please bare with it.
This way makes sure you are on the right track to resolution.
Once all the basics are covered and all data collected, it will be ready to be escalated to AATP Engineering. and/or npcap support.
You are in good hands.
Eli
