Forum Discussion
PhilippFoeckeler
Dec 23, 2019Copper Contributor
Azure ATP Sensor install failing (Updater Service do not start)
Hello All! We try to install the Azure ATP Sensor on a DC, setup wizard is running until this point ...then do some retries for about 3 minutes, during this time the service "Azure Advanced T...
- Jun 15, 2020
Actually, the solution in our case was to use Silent Installation (https://docs.microsoft.com/en-us/azure-advanced-threat-protection/atp-silent-installation#proxy-authentication) and provide the Proxy Information in the commandline.
Thank you all for helping and advising!!!
PhilippFoeckeler
Jan 13, 2020Copper Contributor
EliOfek , First of all Thank you so much for the help so far!!
Unfortunately, we are still stuck at the same point - the system is sensitive and Risk and Security Team do not allow to connect directly to the internet, even if it's temporary..
What we tried in the meantime:
We enabled routing to another Proxy which is used by other Domain Controllers (where the ATP sensor could be installed without any problems).... Proxy can be used in the browser, proxy was set as system proxy.... same issue - no blocks whatsoever are visible at the proxy.
We disabled local endpoint protection for this server (Cisco AMP) during the install....same issue.
I think i will open a Premier Support Ticket so that a MS Engineer can have a look in a remote session on this server....
Vishal_Sharma_4224
Microsoft
Mar 06, 2020PhilippFoeckeler So the issue has been resolved now 🙂