Forum Discussion
PhilippFoeckeler
Dec 23, 2019Copper Contributor
Azure ATP Sensor install failing (Updater Service do not start)
Hello All! We try to install the Azure ATP Sensor on a DC, setup wizard is running until this point ...then do some retries for about 3 minutes, during this time the service "Azure Advanced T...
- Jun 15, 2020
Actually, the solution in our case was to use Silent Installation (https://docs.microsoft.com/en-us/azure-advanced-threat-protection/atp-silent-installation#proxy-authentication) and provide the Proxy Information in the commandline.
Thank you all for helping and advising!!!
EliOfek
Microsoft
Feb 13, 2020Richard Adams , a bit confused, are you getting the same error during deployment or service start?
Richard Adams
Feb 13, 2020Copper Contributor
Hi,
Same as the poster's original screenshot. The installation gets stuck (about midway through according to the GUI). After a long wait it removes the sensor from the console, backs out the client install and displays the installation failure error (0x80070643) which suggests proxy issues, but if this was the case how would the client register in Security Center in the first place? I am using exactly the same installation process on all my Client's DCs, so far I have had 15 successful and another 5 or so fail.
Richard
- EliOfekFeb 13, 2020
Microsoft
Richard Adams The screenshot alone does not mean it's the same issue.
And you are right, if you managed to see it registers and removed, then it's most likely something else.
You will need to take a look at the logs to know why.
see