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Has anyone here integrated JIRA with Azure DevOps
We are currently using Azure Pipelines for our deployment process and Azure Boards to track issues and tickets. However, our company recently decided to move the ticketing system to JIRA, and I have been tasked with integrating JIRA with Azure DevOps.
If you have done something similar, I will appreciate any guidance, best practices, or things to watch out for.
3 Replies
Hi newbieaz,
Before you integrate Jira and Azure DevOps, here are a few things to consider:
- Syncing only basic fields like title and status may not be enough—many teams also need comments, attachments, custom fields, user mapping, and links to flow between systems.
- Traceability, audit readiness, and preserving history are critical—especially for teams working in regulated environments.
- Real-time, scheduled, or on-demand sync options impact how data moves and how reliable the integration is. Some tools can’t handle all three well, especially at scale.
- Building your own integration with APIs or webhooks may work initially but often breaks over time. It also creates long-term maintenance overhead and lacks built-in error handling.
You may consider an enterprise – grade tool OpsHub Integration Manager (OIM)- free Community edition, that can help you select which fields to sync easily with no code UI. Plus, sync comments, attachments, relationships, inline images, rich text along with user/entity mentions. It will help you to scale when a team grows and complex environments.
Hope it helps!
Thanks Kidd_Ip, i will check out this article
