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flixenblomqvist's avatar
flixenblomqvist
Copper Contributor
Apr 25, 2025

Azure communication services not working

Hi, 

We are about to launch communication services to be able to recieve and send email from our website. But the problem is that i cannot choose my custom domains under email. I get this error: 

I have the services in the same data location and i have tried add multiple domains, and they are all verified.... please help. 

4 Replies

  • Hello , You need to connect your domain to azure communication services :

    I hope this playlist help you :

    https://www.youtube.com/watch?v=kCr0QaEPAdU&list=PLWqCeCSJeNiPc9L7-ZI4dFbx6GOoI8Ii3&index=4

    and just for your informations , 

    Azure Email Communication Services is not designed to function as a traditional email hosting service, so you cannot use it to connect an email client such as Outlook to send and receive emails.

    Azure Email Communication Services is primarily used to send transactional emails such as password resets, account confirmations, and other notifications. You can integrate it into your web app to send these types of emails to your users.

    If you need a traditional email hosting service, you can use Microsoft 365 or Exchange Online.



    • flixenblomqvist's avatar
      flixenblomqvist
      Copper Contributor

      Hi thanks for your reply, I get that, we are going to use it with EPI server to send email when someone request feedback from our external web. Im going to look into the playlist. 

  • Salamat_Shah's avatar
    Salamat_Shah
    Iron Contributor

    Check in which region you selected for the resource order, because domain can be verified in the same resource region. 

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