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josendf's avatar
josendf
Copper Contributor
Mar 01, 2021

Unable to retrieve user photo from Azure AD profile

Hi,

 

We have created several users in an Azure AD tenant and since today we cannot retrieve the user photos via Microsoft Graph requests and also the user photos are not shown in Azure Portal neither we can update the photos. This was working correctly a few days ago.

 

Any help will be appreciated.

 

Thank you.

 

When requesting: 

 

https://graph.microsoft.com/beta/me/photo

https://graph.microsoft.com/beta/me/photo/$value 

 

We are receiving the following error response:

 

 

 

{
    "error": {
        "code": "AadGraphAuthFailed",
        "message": "Exception of type 'Microsoft.Fast.Profile.Core.Exception.ProfileInternalServerException' was thrown.",
        "innerError": {
            "date": "2021-03-01T12:28:24",
            "request-id": "50804d78-04bb-40c1-bbc7-49a2096733df",
            "client-request-id": "e429a97c-1457-dbdd-96c6-9afca4d726a9"
        }
    }
}

 

 

 

Azure Active Directory (AAD)
  • josendf's avatar
    josendf
    Copper Contributor
    Mar 01, 2021
    Hi Vasil, Thank you for you reply. We are still getting HTTP 500 "Exception of type 'Microsoft.Fast.Profile.Core.Exception.ProfileInternalServerException' was thrown.", We will try to open a support case. Best regards
    • z0m1x's avatar
      z0m1x
      Copper Contributor
      Nov 07, 2021

      josendf 

      VasilMichev 

      Hi, how did you got this working? or anyone else know?

       

      Im using Flutter and when i try with the access token from Graph Explorer that starts with "EwCAA8l6BA..." Not a JWT Token i guess.. It Works. But the getAccessToken() from library aad_oauth; returns a token that starts with "Ey".. JWT token. It works with: https://graph.microsoft.com/v1.0/me/

      But not with https://graph.microsoft.com/v1.0/me/photo/$value

      There i get: 

       

       

       

       

       

       

      {
    "error": {
        "code": "AadGraphAuthFailed",
        "message": "Accessing service failed.",
        "innerError": {
            "date": "2021-11-07T11:54:42",
            "request-id": "c39r14a4-e6b4-301c-bd44-ear13c24881d",
            "client-request-id": "c32f14a3-e6a4-102b-bd34-ecf12b24886d"
        }
    }
}

       

       

       

       

       

       

       

       
       
       
      The other one works, that starts with "Ew" Same as in Graph Explorer

       

       

      Anyone?

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