Forum Discussion
Robert Woods
Oct 06, 2018Steel Contributor
Issues with Microsoft Authenticator not popping up Approval message
We have recently implemented MFA with a conditional access policy. We turned off the ability to receive texts/calls and are forcing the Authenticator app. This is causing issues when users need to re...
- Mar 16, 2022Thanks sophie this post is from oct 2018 I no longer need additonal comments from people on it.
Renate_FourierSystem
Copper Contributor
Authentication app is not working correctly. It is grey out on the app so I cant get my code that I need.
Where do I change priority to higher so that I receive the notification.
AtlBritt444
Sep 10, 2021Copper Contributor
On my Android phone, I go Settings > Notifications > Authenticator > All Notifications (under Categories) which opens which notifications make noise, which show on the lock screen etc.
You want importance sent to "URGENT: Make sound and pop on screen"