Forum Discussion

EricStarker's avatar
EricStarker
Former Employee
Sep 19, 2017

Fewer login prompts: The new “Keep me signed in” experience for Azure AD is in preview

A common request we get from our customers is to reduce the number of times users are prompted to sign into Azure AD. One way to reduce the frequency of prompts is to check the “Keep me signed in” ch...
Azure Active Directory (AAD)
Kelvin Xia's avatar
Kelvin Xia
Icon for Microsoft rankMicrosoft
Oct 02, 2017
We haven't rolled out the new "Keep me signed in" prompt to production yet, so I'm not sure what you're seeing. However, you should be able to clear any state you've gotten yourself into by clearing browser cookies.

With regards to your feedback about providing notice of log out in OWA, I'll forward this to the relevant team in Outlook.
Bruce Ordway's avatar
Bruce Ordway
Copper Contributor
Oct 04, 2017

Thanks for yor reply..

OK, I was able to get the new log on option back for OWA.

Unfortunately it doesn;t seem to be working any differently that the old version.

I was logged off from OWA again today.

 

FYI I work remotely for several sites

So I don't use the full Outlook client, but instead keep in touch thru multiple OWA sessions in IE.

What I've noticed...

I ONLY have problems with sites who are running Office 365.

- Never have issues staying logged on with sites that maintain Exchange/SMTP on site.

- So I am guessing the root cause for not being able to stay logged on?

i.e. is out of local admins control,  issues are "baked into" Office 365 or the admins at MS have disallowed staying logged on?

 

Easy for me to be suspicious when 3rd party administation could be involved.

One of the reasons why Office 365 still hasn't won me over.

 

 

  • DavidLos's avatar
    DavidLos
    Icon for Microsoft rankMicrosoft
    Oct 05, 2017

    Hi there Bruce - My name is David Los, I work on the Outlook on the Web team.  For Office 365 Tenants, there is a default activity timeout of 6 hours, that is set for all tenants (https://support.office.com/en-us/article/Session-timeouts-for-Office-365-37a5c116-5b07-4f70-8333-5b86fd2c3c40).  And admin can configure that or disable the Activity timeout if they desire.  If a user selects KMSI, they should not be hitting the activity timeout.  

     

    If you are experiencing something different, I recommend reporting the feedback from within OWA.  Click the question mark at the top/and select feedback. 

    Thanks for the feedback

     

    David Los

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