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Pooya Obbohat's avatar
Pooya Obbohat
Steel Contributor
Dec 13, 2018

External Access issues OneDrive for Business & SharePoint Online (O365 Business Premium)

Have been experiencing issues with external sharing for my personal tenant (1 O365 Business Premium license). Some of my guest users are being forced to set up MFA and even after following the procedure, they are ending up with errors (i.e. users not in directory). Other users end up in a loop (request permission, granted, request permission, granted etc.). 

 

Don't even have the option to enable MFA for my guest users. The only accounts that have MFA enabled are my own. Anyone else experienced this before?

 

What I think has happened is that I started an Azure Premium trial, used the features, trial ended but the settings didn't revert while I don't have access to them. 

 

All the settings in my tenant are correct. Users are allowed to add new guests by sharing something with them and I'm not facing any issues with Microsoft accounts, Gmail and some other email services. It's impacting several O365 accounts and a private email address. Removing the accounts from the sharing permissions and AAD isn't fixing this issue.

  • quizhead's avatar
    quizhead
    Brass Contributor

    Hi,

     

    Go to  the dashboard -> Users drop down on the left -> Guest users.
    Can you see the affected users there ?

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