Forum Discussion
Tim_Healey
Jul 17, 2023Copper Contributor
Excessive MFA prompts for a specific user
One specific user in my tenant is prompted for MFA multiples times/day. Our conditional access policies specify that a user must re-authenticate every 90 days with MFA. All other users do not get pro...
eliekarkafy
Jul 17, 2023MVP
can you ask this user to use another device and check how many prompts will occur during the day ?
Tim_Healey
Jul 18, 2023Copper Contributor
eliekarkafy Yes, the problem persists with a second device. If it is TPM related I suppose it is a coincidence that it is happening on two devices in a row.
- Spindle8551Jul 18, 2023Copper Contributor
Their not MacOS or iOS are they? I find they do not play friendly whatsoever with MFA, SSO etc.
I've found inconsistency with browsers as well. Edge is the most consistent with it's MFA behaviour.
What did the sign-in logs say for incoming token?