Forum Discussion
Conditional Access with Android phones
Are the devices failing on device compliance?
Thijs Lecomte They are showing up as compliant under Intune. I have about 20 Androids now that we have started the MDM enrollment last month.
I have a ticket open with Microsoft and its in the process of being escalated. At this moment I cannot do a Conditional Access Policy based on device compliance. I have a policy that will require MFA for non-managed devices connecting to cloud apps (Workday), and it simply not working for Android.
The support person was sort of arguing with me because I put the ticket in about android vendor specific email app (Samsung email on a Galaxy s9) not working in the same logic.
Thanks for all your help.
- Does it work correctly for Outlook mobile app?
I have seen the Samsung app having errors on a Work Profile before (it doesn't seem to detect it). I fear it's a Samsung issue, not a Microsoft issueThijs Lecomte It doesnt seem to be working with the Outlook mobile app either. When I modify a CA rule to require complaint devices AND approved app, Outlook app will keep asking to enroll the device.
Also I dont think its a samsung issue either, because the non-reporting of compliant status is happening to all android devices, regardless of the brands, even though most of the android devices enrolled are Samsung.
so hypothetically, if its a samsung device, how to get this issue resolved?
Thank you so much
- I have just tested this and when I require both approved app and a compliant app, it works fine when using Outlook on a work profile.
If you are still facing this issue, I think a support case is in order.
