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KevinBrownAZ
Copper Contributor
Mar 13, 2021

Azure AD account suddenly demanding Two Factor Auth Which Doesn't Work

I created an Azure account earlier today as I am studying for Azure certification. All went well for several hours, but stepped away for lunch and was timed out.  Cannot get back into account because it is demanding 2FA using the Microsoft Authenticator app which never once has worked for me. Two years ago I had our InfoSec group delete the requirement after I showed them my problems and pulled up thousands of help desk tickets with the same problems.

Tried it again, and of course it doesn't work.

Why did the Azure AD suddenly revert to 2FA?
How do I get into the account to kill that requirement as there is no Azure support for free accounts?

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