Forum Discussion
JPG images (converted from HAIC format by Photos app) on Access form do not display (Error 2245)
Hello all This is my fist time posting on this forum. I was sent here my Microsoft support who could not help me with my problem. I could not find any topics on this subject on this forum so have st...
- Thanks George
Yes, there is an issue with the JPG created by Microsoft's Photos app.
However, I have now managed to convert the HAIC image to JPG by sending it from the Apple iPhone via Mail. This action automatically converts the HAIC format to a JPG format.
This JPG does not have any issues in Access.
I wonder if this is something that needs to be submitted as an issue to Microsoft Photos app?
"Yes, there is an issue with the JPG created by Microsoft's Photos app."
Ah, I should have thought of that. Your experience correlates with mine where I upload the images from the iPhone to OneDrive rather than mail, but that does the conversion properly.
Yes, definitely let MS know about it. It might help.
Not sure how I contact Microsoft about this issue... Any suggestions?
- I was afraid you would ask before I had found a way. I looked quickly at a couple of places, but saw nothing pertinent to the Photos app. I will continue to look for something today.
There are different forums here in the Tech Community; the closest seems to be the Windows Hub, https://techcommunity.microsoft.com/t5/windows/ct-p/Windows10, which may be relevant because Photos is a Windows App. Otherwise, it probably depends on how ambitious you are about reporting it.- Thanks for the link, I will think about doing this
