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JPG images (converted from HAIC format by Photos app) on Access form do not display (Error 2245)
Hello all This is my fist time posting on this forum. I was sent here my Microsoft support who could not help me with my problem. I could not find any topics on this subject on this forum so have st...
- Thanks George
Yes, there is an issue with the JPG created by Microsoft's Photos app.
However, I have now managed to convert the HAIC image to JPG by sending it from the Apple iPhone via Mail. This action automatically converts the HAIC format to a JPG format.
This JPG does not have any issues in Access.
I wonder if this is something that needs to be submitted as an issue to Microsoft Photos app?
Thanks George
Yes, I can. I can attach the original and the converted jpg, but not sure how I can do this in this forum. The insert Photos option does not seem to work... sorry new here...
OK, worked it out 🙂
Here are the links
HEIC image: https://1drv.ms/u/s!AuLbF6yK_DMMecjYs8wZpHczIGs?e=ZXdkTj
JPG image: https://1drv.ms/u/s!AuLbF6yK_DMMehlG56XGFu7SoFU?e=QDmeDn
Interestingly, when I open the jpg in the browser, it looks fine. I see a butterfly or moth (not an expert). When I download it and open it on the desktop using IrfanView, it's a black square.
When I try to open the HEIC image in the browser, it returned an error, but then opened it on the second try. However, it too displays only a black square in IrfanView.
I don't know what to make of that.
However, it does suggest this is a problem in the image(s) themselves, which lies outside the Access environment.
You might want to investigate the file properties of these images further, using a tool like this one.