Forum Discussion

Kizzume's avatar
Kizzume
Copper Contributor
May 30, 2025

Windows is no longer creating new thumbnail images

Windows is no longer creating new thumbnail images for pictures.  They'll show for a split second, and then get immediately replaced with a generic icon.  What gives?

 

5 Replies

  • Nguyenais's avatar
    Nguyenais
    Bronze Contributor

    Manually delete and rebuild the thumbnail cache.

    Restart Windows Explorer.

    Clear the thumbnail database using Disk Cleanup or Command Prompt.

  • Jeremiahhom's avatar
    Jeremiahhom
    Iron Contributor

    That usually means your thumbnail cache is corrupted or Windows Explorer settings changed—try clearing the thumbnail cache with Disk Cleanup and make sure “Always show icons, never thumbnails” isn’t checked in Folder Options.

  • ThomasWhite's avatar
    ThomasWhite
    Iron Contributor

    I've had times where simply clearing the thumbnail cache and restarting helped immediately. Other times, I had to run the system file checker or tweak some Group Policy settings.

  • It is often caused by corrupted thumbnail cache.

    Make sure Windows is set to show thumbnails, not icons:

    Open File Explorer > View > Options > Uncheck "Always show icons, never thumbnails" > OK/Apply.

    Open Run menu and copy-paste cleanmgr and hit the Enter key.

    Select C Drive.

    Select Thumbnails and click OK.

    Restart your PC.

    You may also open Command Prompt as Admin and copy-paste the following commands:

    taskkill /f /im explorer.exe
    del /f /s /q /a %LocalAppData%\Microsoft\Windows\Explorer\thumbcache_*.db
    start explorer.exe