Forum Discussion
Company Portal No Longer Installing During Autopilot Enrollment
Up until today, Autopilot enrollment which included Company Portal from the Microsoft Store (NEW) was successful. Starting today, the same enrollment workflow with similar hardware is failing to install Company Portal, reporting an error code of 0x87D1041C ("The application was not detected after installation completed successfully"). The only difference between yesterday and today? Today's enrollment including updating Windows to10.0.26200.8457 (today's Patch Tuesday update).
I did find information that there was a similar issue nearly a year ago, where the latest Windows Update resulted in the same errors, and Company Portal requiring an update to fix. Are we looking at the same issue again?
13 Replies
- nick_williams_Copper Contributor
The may update broke something with pre provisioning for sure, if I make a second company portal and scope it to all users in the user (not system) install behavior, it installs during account phase of autopilot.
For now I'll do all users + user install behavior
- nick_williams_Copper Contributor
Still broken as of May 21 2026. I had to manually download company portal and its dependences with winget and package to intune.
The microsoft store version of intune is still throwing the 0x87D1041C error on devices with the latest update build of 26200.8457 (May 2026)
- SagarPatelALSACCopper Contributor
This is definitely only an issue if the laptop has 26200.8457 as our other laptops with 26100.8457 does not have the issue.
- gallianoCopper Contributor
Same problem here aswell. Anyone found any fix or info from Microsoft?
- woffleCopper Contributor
Did anyone get a fix for this? Instead of just removing it as a blocking app or tricking the registry?
- SagarPatelALSACCopper Contributor
We are also seeing similar Autopilot failures within our environment that appear to correlate with Company Portal being configured as a required app during ESP (Enrollment Status Page). In our configuration, we currently have the setting “Allow users to use device if installation error occurs” set to “No,” which is causing the provisioning process to fail when Company Portal does not install successfully.
Based on recent observations, this behavior aligns with what others are reporting, where failures in required app installation during ESP are preventing device provisioning from completing.
- simon999xxxOccasional Reader
Same issue for us, whole pre-provisioning process is failing since we have company postal (system) as required in ESP.
Do you have any news about that issue? I've reported that to MS but no answer for now
- SagarPatelALSACCopper Contributor
So far its only happening on 26200.8457 and a Dell Pro 14 Premium.
- nick_williams_Copper Contributor
Seeing the same thing. After installing the latest windows update from Tuesday it's been failing for us.
error: "The application was not detected after installation completed successfully (0x87D1041C)"
So it does install but isn't meeting some detection rule built into the company portal app from the MS store. Like the previous user we took it out of the blocking apps in ESP since it does install. This way our autopilot doesn't fail. - FixItWithPowerShellCopper Contributor
We're experiencing the same issue during Autopilot pre-provisioning today.
Our work around was the following: -
Opening Registry: -
Go to - Computer > HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > Autopilot > EnrollmentStatusTracking > Device > Setup > Apps > Tracking > Sidecar > Win32App_*
Find the app listed in their Updated the InstallationState from 4 to 3 and deleted the ErrorHresult Key.
Then went to -
Computer > HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Provisioning > AutopilotSettings
And deleted the key -
DeviceSetupCategory.Status
Then clicked re-try and it then allowed us to progress further.
And any where CP was missing it re-tried most cases the app was their though.
- rps7654Copper Contributor
Same Issues during Pre-Prov / Autopilot, The application was not detected after installation completed successfully (0x87D1041C), otherwise the usual deployment looks ok, Company Portal was added as a blocking app in ESP and its breaking the Pre-provisioning now ( Since 13/05)
- ChocsCopper Contributor
Same happening here, any device on this windows version has the same problem, other 25h2 versions through autopilot are fine, using the store app, don't suppose you have found a fix for it?