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Viva Amplify Licensing
Do all users require a Viva Amplify license in order to receive and consume information processed through Amplify by (licensed) corporate comms users? Is it just the analytics that are not available without all users being licensed?MarkSHUOct 11, 2023Tin Contributor5.2KViews0likes9CommentsViva Amplify Campaigns - Visibility / Teams Approvals
Hello everyone, with recent demos of Viva Amplify, I have run into two issues: Campaign Visibility Users can only see campaigns they themselves have created in their dashboard, no matter their role. So Campaign 1, created by User A, will have User B as editor or approver. User B, however, sees only their own campaign, Campaign 2, in their Dashboard, but not Campaign 1. Using the campaign's URL, User B can view and edit Campaign 1 without issues. Direct navigation to the campaign's page from the dashboard, however, is not possible. The issue is the same regardless the role and whether a user is an initial part of the campaign or added later. Both users are part of the M365 group and can navigate to the sites e.g. via the associated team sites. Approvals Approvals seem to generally be causing errors at the moment. If an approver does receive an approval, the approval does not contain an option to view details / jump to the element that the approver needs to review. Below is a full view of the approval request details - I am almost certain there was a link leading to Amplify page included in the approval request not two months ago. I am thankful for any thoughts on this :).DagSmJun 12, 2024Copper Contributor916Views0likes5CommentsAmplify Templates available across all campaigns
Hi everyone! I created a template in a campaign - a template that I could use for other campaigns too. Unfortunately, I realized that the template is only available in the very campaign in which I created it. Is there a possibility to make that template available to all publications across every campaigns? Or is there a quick way to copy the template in the targeted campaign?SolvedMarionHApr 18, 2024Copper Contributor995Views0likes5CommentsAmplify stopped letting my the "from" field for the Outlook channel
Hello, Has anyone come across an issue with the Outlook distribution where you can not change the “From” account? As of today, it won’t let me change that. When I click “Other email address…” nothing happens. I have created a new communication, logged out, restarted my laptop, tried a different browser and it has not resolved. When someone else tries to edit, it says I am still editing even though my laptop wasn’t even on. Others in my organization have tried as well and it's doing the same thing for them.MarjorieL375Aug 08, 2024Copper Contributor594Views0likes4CommentsViva Amplify Publishing Error in Outlook
Hello, I am getting the following error message when trying to publish via Viva Amplify for Outlook. 'We have encountered an unexpected issue while publishing to one or more distribution channels. Select Retry to publish again' The emails are all internal to our company and I have tried to individual and shared email addresses and get the same error, even when click Retry several times. Is anyone else having the same issue or know how to fix this error?nbushellSep 30, 2024Copper Contributor674Views0likes3CommentsViva Amplify adding users
Hi there. We are testing the Viva C&C licensing in our org on a trial license for a month and it seems that we are not able to add any users to our Amplify campaigns unless they have SharePoint admin permissions. We would like to have some users be able to contribute to a campaign but not create it and we would like those users to not have SharePoint admin rights. is there possibly some trick to setting up users for Amplify that we are missing? We have followed the Learn article but nothing seems to be working. All users have a C&C license assigned to them. Thanks for the help.Mel_C13Apr 04, 2025Iron Contributor395Views0likes2CommentsSpecify SharePoint Description and Thumbnail
Is there a way to check / amend the thumbnail or description for content published in Viva Amplify to SharePoint? In the same way you can set the Audience for a SharePoint article, it would be useful to be able to see / edit these. As default fields, common across all SharePoint sites, it feels like this should be an option. Even a preview of how it would appear in a SharePoint news feed would be helpfulReena_VJul 08, 2026Brass Contributor89Views0likes1Comment
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